FAQ
✨ About Amorem Jewelry
What is Amorem Jewelry?
Amorem Jewelry is a contemporary jewelry brand focused on timeless design, fine details, and meaningful aesthetics. Each piece is created to celebrate love, elegance, and individuality.
What materials are used in your jewelry?
Our pieces are crafted using high-quality materials such as 925 sterling silver, gold plating, solid gold, and carefully selected stones. Exact materials are listed on each product page.
Is your jewelry suitable for everyday wear?
Yes. Amorem Jewelry is designed for daily wear while maintaining a refined and elegant look.
📏 Sizing & Custom Orders
How do I choose the correct ring size?
We provide a ring size guide on our website. If you are unsure, feel free to contact us and we will be happy to assist you.
Do you offer custom or personalized jewelry?
Custom requests may be available for select pieces. Please contact us before placing an order to discuss customization options.
🚚 Shipping
Where do you ship?
We ship worldwide. Shipping availability and rates are shown at checkout.
How long does shipping take?
Delivery times vary by location. Orders typically arrive within 2–14 business days after dispatch.
How can I track my order?
Once your order has shipped, you will receive a tracking number via email.
💳 Payments
What payment methods do you accept?
We accept major credit and debit cards, as well as other secure payment methods available through Shopify.
Is my payment information secure?
Yes. All transactions are processed through Shopify’s secure and encrypted payment system.
🔁 Returns & Exchanges
Do you accept returns or exchanges?
Yes. We accept returns and exchanges within a specified period after delivery, provided the item is unused and in its original condition. Please review our Return Policy for full details.
How do I request a return?
Contact us via email with your order number and reason for return. Our team will guide you through the process.
📩 Contact & Support
How can I contact Amorem Jewelry?
You can reach us via the Contact page on our website or by email. We aim to respond within 24–48 business hours.
Do you offer gift packaging?
Yes. All Amorem Jewelry orders are delivered in elegant, gift-ready packaging.